License Management Administration

At WiseTech Global, our people are aligned in our vision to be the operating system for the global logistics industry. We support our customers by creating technology that allows them to manage the movement of goods from origin to destination. We currently provide over 100 products to 18,000+ customers globally. Our flagship product, Cargowise centralizes global logistics operations on a single global database.

We are seeking a License Management Administrator to join our team where you will play a crucial role in supporting our Sales, Legal, and Finance teams by preparing and processing contracts, managing sales orders, and ensuring accurate data entry in our systems. You will be responsible for issuing invoices, maintaining customer records, and collaborating with various departments to ensure smooth operations. This role requires strong attention to detail, the ability to adapt to evolving processes, and a proactive approach to problem-solving.

What you will do in this role;

• Prepare, review, and update contracts, including Master License Agreements (MLAs) and Product & Service Agreements (PSAs).
• Accurately process and validate sales orders from start to finish.
• Maintain and update customer details in the CargoWise system.
• Issue monthly usage invoices and ad hoc invoices.
• Work closely with the Legal team on agreements that require special conditions.
• Collaborate with Finance to ensure tax invoices comply with GST and other regulations.
• Support the onboarding of acquired businesses and their customers into Cargowise.
• Engage with internal stakeholders, primarily Sales and Finance, while occasionally assisting customers with billing-related queries.
• Continuously refine and improve processes as the business evolves.

To be successful in this position, you will have;

• 2-3 years of experience in contract preparation and processing (preferably in a B2B environment).
• Strong proficiency in Microsoft Word and Excel.
• A background in finance, invoicing, or sales operations is highly desirable.
• Knowledge of pricing structures and service agreements.
• Ability to work independently with a proactive and problem-solving mindset.
• Strong attention to detail and accuracy in data entry.
• Ability to adapt to a dynamic environment with evolving processes.
• Experience with CargoWise is a plus but not required.

Before You Apply

From time to time, WiseTech Global may use external service providers to assist us with assessing applications, including background checks, on our behalf. Accordingly, by applying for this role and providing your personal information to WiseTech Global, you consent to WiseTech Global providing this information to our external service providers who are required to treat such information with strict confidentiality in line with privacy and data protection laws and regulations.