Observability Engineer in Sydney

Are you passionate about building robust systems and empowering developers with deep insights into their applications? WiseTech Global is seeking a talented and proactive Observability Engineer to join our Site Reliability Engineering team.

At WiseTech Global, we're building the future of logistics. Our global reach and continuous innovation mean that performance, reliability, and insight are paramount. As an Observability Engineer, you'll play a critical role in shaping how we monitor, understand, and optimize our complex distributed systems. You'll work on the cutting edge of observability, building the tools and infrastructure that enable our engineering teams to deliver world-class software.

Requirements

The ideal candidate will be responsible for building and maintaining robust observability infrastructure, enabling actionable insights and seamless developer experience.

You should have:

• Strong hands-on experience with Elastic Stack (Elasticsearch, Logstash, Kibana, Beats/Fleet)
• Practical experience with OpenTelemetry, including configuration, instrumentation, and exporters
• Experience designing and operating observability pipelines in production environments
• Familiarity with tracing, metrics, and logging best practices
• Experience with Linux-based systems, containers (Docker), and Kubernetes
• Experience building and maintaining internal tools or services that support developers
• Knowledge of scripting (e.g., Bash, Python) and infrastructure-as-code practices
• A solid understanding of CI/CD pipelines, Git, and DevOps workflows
• Strong communication skills and a proactive attitude toward cross-team and cross-company collaboration.

Nice to Have

While not required, experience with the following will help you hit the ground running:

• .NET/.NET Core ecosystem experience
• Experience with Ansible for configuration management and automation
• Familiarity with other observability tools such as Grafana, Prometheus, Jaeger, or Tempo
• Experience integrating observability into developer workflows (e.g., SDK instrumentation, trace sampling strategies)
• Experience contributing to SLO/SLI definitions and alerting strategies
• Experience with Apache Kafka or event-based architecture

About WiseTech Global

Our innovations and global technology enables, improves and empowers the world’s supply chains. Having listed on the ASX in 2016, WiseTech Global is now an ASX 50, AU$10 billion+ company that is serious about expansion and technical innovation. Our mission is to change the world by creating breakthrough products that empower those that own, enable and operate the supply chains of the world.

Before you apply

From time to time, WiseTech Global may use external service providers to assist us with assessing applications, including background checks, on our behalf. Accordingly, by applying for this role and providing your personal information to WiseTech Global, you consent to WiseTech Global providing this information to our external service providers who are required to treat such information with strict confidentiality in line with privacy and data protection laws and regulations.