We are looking for an ambitious Product Specialist with experience in B2B Accounting. who will be responsible for the functional testing of our financial and accounting products. You will design and implement key solutions as well as write requirements/specifications for our development teams.
The Responsibilities
- Investigate and provide solutions to complex issues
- Deliver high quality customer service in the form of 2nd line support
- Writing up requirements for new features and functionality for CargoWiseOne Accounting
- Assess existing functionality and recommend areas for improvement
- Documenting supporting content and release notes
- Analyse and document processes
- Identify and evaluate inefficiencies and recommend the optimal business practice and system functionality/ behaviour
- Troubleshoot problems in a timely manner
- Product development review (UAT/ QA) for software fixes and new features
- Work collaboratively with customers and development throughout the lifecycle for new features
Your knowledge and Understanding
- Extensive experience in small to large scale Accounting system
- Strong communication and collaboration skills
- Can demonstrate self- driven learning and self- development
- Software product background is advantageous
- Stakeholder management experience
- Experience with agile software methodologies is useful
About WiseTech Global
At WiseTech Global we build leading technology solutions that help the logistics industry move goods globally. Our customers include the world’s largest logistics companies. Our innovations and global technology enables, improves and empowers the world’s supply chains. Having listed on the ASX in 2016, WiseTech Global is now an ASX 50, AU$20 billion+ company that is serious about expansion and technical innovation. Our mission is to change the world by creating breakthrough products that empower those that own, enable, and operate the supply chains of the world. We are known for our vibrant, dynamic workplace where personal and professional fulfilment and company success go hand in hand. Working at WiseTech provides you with the ability to work in an industry leading culture with high levels of autonomy and ownership.
Before you Apply
From time to time, WiseTech Global may use external service providers to assist us with assessing applications, including background checks, on our behalf. Accordingly, by applying for this role and providing your personal information to WiseTech Global, you consent to WiseTech Global providing this information to our external service providers who are required to treat such information with strict confidentiality in line with privacy and data protection laws and regulations.
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