Credit & Collections Manager

The Opportunity

An exciting opportunity has arisen for a full-time, experienced Credit & Collections Manager to join our Finance team based in our global headquarters in Sydney. This role reports to the Group Billing & Credit Manager within the Commercial Finance team with responsibility for overseeing the Collections function for our expanding global customer base.

The business has experienced significant growth in the last few years both organically and through a large number of acquisitions. This has presented an opportunity to expand the team to support the current size and complexity of the business as well as future growth. We’re looking for someone with strong Collections experience to drive the performance of our collections function and maintaining pro-active customer engagement.

This is a fantastic role for an already experienced professional who is looking to join an ASX-listed business with great career growth opportunities and the chance to add significant value in and lead one of the most important functions of the business.

Roles and Responsibilities:

Reporting to the Group Billing and Credit Manager, you will be responsible for:

• Management and co-ordination of collection processes across all Business Lines and regions.
• Manage the centralised collections team, ensuring consistent processes and leverage technology and automation.
• Analyse the debtor’s ledger and other financial reports to monitor performance and track KPIs against defined targets including ageing and % overdue.
• Prepare monthly Power Bi debtor reporting.
• Manage the Group ECL Bad Debt Provision policy and process.
• Adhering to month-end deadlines and an ability to prioritise and plan accordingly.
• Play a key role in driving integration efforts of our acquisitions relating to collection processes.
• Using your experience to achieve best practice, oversee continual process improvement and drive change.

Profile:

• Minimum 5-10 years of experience in a similar role.
• Member of the AICM (Australian Institute of Credit Management) and associated qualifications highly regarded.
• Advanced Excel skills and experience with Microsoft Dynamics 365 desirable
• Strong communication, attention to detail, organisational, analytical and planning skills with a can-do attitude.

About Us:

WiseTech Global is changing the world of logistics through technology. As an innovator, we use software and hardware to solve problems and create new ways of working and living. We build products using the latest software tools and the best hardware platforms and take pride in delivering solutions that make a significant difference to our customers, partners, staff, shareholders and the logistics industry at large.

Our people are innovators and visionaries, and we have a long track record of building global solutions that are changing the world of logistics.

Before you apply

From time to time, WiseTech Global may use external service providers to assist us with assessing applications, including background checks, on our behalf. Accordingly, by applying for this role and providing your personal information to WiseTech Global, you consent to WiseTech Global providing this information to our external service providers who are required to treat such information with strict confidentiality in line with privacy and data protection laws and regulations.