Tim got promoted. Could you?
Tim is just another example of WiseTech Global investing in its people. He used to be a desktop support engineer, but has just been promoted to a Systems Engineer. Could you be next?
This role is much more than building a PC, resetting a password, or putting a new monitor in front of an employee. It’s about trying out various technologies, finding unique solutions to problems, and taking ownership to add real value to the business! It’s just a bonus that this role will expose you to the latest hardware and cutting-edge technology.
We’re not so caught up on the number of years of experience you have, but rather your interest, dedication and commitment to learning what you don’t already know.
Ideally, you work best in a team environment and are seeking a company where your expertise will be valued.
Some of the things you’ll get involved in are:
- Being the first point of contact for support, you'll be assessing and assigning support requests through our ticket system
- Diagnosing and resolving advanced technical issues in a timely and accurate manner
- Creating/updating support guides
Who you are:
You’re the sort of person who's respected beyond the work environment, in particular, your diagnostic and resolution talent in relation to software & hardware issues. You are comfortable prioritizing and managing multiple deliverables and enjoy tackling detailed, complicated problems.
You always have the users’ best interests at heart, and your interactions with them will leave them feeling like their problem mattered to you. You’ll have a thirst for knowledge and aren’t afraid to both ask questions and work things out for yourself.
If you tick all (or most) of the following boxes, then send us your CV:
- IT Degree or equivalent Diploma
- Exposure to Microsoft Cloud Services including Office365
- Microsoft Certifications (MTA, MCSA or MCSE)
- Cisco Certified Network Associate (CCNA)
- Experience with any virtualisation technology such as Hypervisor or VMWare
- Experience working in an ITIL environment
About WiseTech Global:
Our innovations and global technology enables, improves and empowers the world’s supply chain. We are a force for good, improving productivity, connectivity and resources usage across more than 130 countries worldwide. We build products using the latest software tools and the best hardware platforms.
We are known for our vibrant, dynamic workplace where personal and professional fulfilment and company success go hand in hand. Working at WiseTech provides you with the ability to work in an industry leading culture with high levels of autonomy and ownership.
At WiseTech Global we are united in our mission to create breakthrough products that enable and empower those that own and operate the supply chains of the world. Find out more at www.wisetechglobal.com
Set yourself apart from the rest, and tell us ‘WHY YOU’ in your Cover Letter!
Before you apply
From time to time, WiseTech Global may use external service providers to assist us with assessing applications, including background checks, on our behalf. Accordingly, by applying for this role and providing your personal information to WiseTech Global, you consent to WiseTech Global providing this information to our external service providers who are required to treat such information with strict confidentiality in line with privacy and data protection laws and regulations.Apply for this position
Who we are
We are a global team of passionate people enabling and empowering the supply chains of the world.