Wendy Zhong uses online learning to take next step in customs career

Wendy Zhong used the flexibility of online learning to study for the TLI50816 Diploma of Customs Broking through WiseTech Academy, scheduling study around her day job and parenting commitments. The Diploma is a key step in her career ambition to become a licensed customs broker within the transport and logistics industry.

Forty-six-year-old Wendy currently works as a customs compiler for EDI International Freight Management in Brisbane, Australia, where she prepares customs documents as required by Australian customs regulations. Completing the Diploma will allow her to attain her customs broker license* through Australian Border Force. Once licensed, Wendy will be able to complete barrier clearance functions, and with experience, qualify her for more senior roles in the international trade sector.

“You need to be committed and allocate time to complete the coursework for the Diploma over 18 months. But being able to take the course online with WiseTech Academy meant that I could fit the study around my current job and responsibilities, easily accessible via my phone or iPad. As my first language is Mandarin, the online format was also useful if I needed to pause or replay a module. I studied in the evening after dinner - even in the car while my daughter played netball! But it’s worth it as I’m keen to advance my career. It’s really powerful to feel like you are improving your position,” said Wendy.

Before moving into the logistics industry, Wendy had attained a Masters degree at University and ran her own café. In this new phase of her career, the Diploma of Customs Broking provides Wendy with the training required for her to apply for a customs broker license. After that, anything is possible.

*The Customs Act 1901 (Customs Act) provides that only the owner of goods or a customs broker licensed by the Comptroller-General of Customs for the Department of Home Affairs can submit an import declaration to enter goods for home consumption. Most importers of goods choose to engage a customs broker to act on their behalf because of the complexity of the laws governing the importation of goods into Australia and the potential financial and other implications of lodging an incorrect entry. More info.